Workzilla
How-to

Set up multi-factor authentication

2 minutes Company Customisation Setup Permissions

Require everyone in your firm to enter a code emailed to them, as well as their password, when they sign in.

What you'll have at the end

Multi-factor authentication on for your whole firm, with every staff member entering an emailed code each time they sign in.

1
Tell your people before you start.
Turning this on signs everyone out of Workzilla straight away, so it is worth choosing your moment.
2
Go to Company Customisation.
3
Open Sign-in security from the left menu.
4
Turn on “Email a verification code at sign-in”.
The setting applies as soon as you turn it on — there is no separate save step. Everyone signed in at that moment, including you, is signed out.
5
Sign back in to confirm it is working.
Enter your password as usual, then the code emailed to you, copied into the field provided. Codes are valid for 10 minutes.
Important to know
  • Multi-factor authentication applies to everyone in the firm. There is no per-person opt-out.
  • There is no trusted-device setting, so a code is required at every sign-in rather than once per device.
  • Anyone who cannot receive email cannot sign in. Check that email addresses in Manage Users are correct and reachable before you turn this on.
  • If you need it turned off urgently, contact support.

Multi-factor authentication is now on for your firm, and applies at every sign-in from here.