Remove a seat
Steps to reduce the seat count on your Workzilla subscription.
What you'll have at the end
Your seat count is reduced and your next invoice will reflect the new total.
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1Check how many seats are currently in useNavigate to Subscription Settings > Subscriptions and locate the "Change subscription seat count" section. This shows your current seat count and how many are in use. Your seat count cannot fall below the number of currently invited staff members — if you need to go lower, revoke access from the relevant staff members in Administration > Manage Users first.
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2If requiredRevoke access from any staff members no longer needing a seatGo to Administration > Manage Users and click Revoke next to each staff member. This frees up their seat before you reduce the count.
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3Navigate to Subscription Settings > Subscriptions
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4Locate the "Change subscription seat count" section and adjust the seat countUse the up/down control or type the new total directly. The inline message updates to show the billing impact before you confirm.
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5Review the billing impactRemoving a seat does not generate a credit or refund for the current billing period. Your next invoice will reflect the reduced seat count.
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6Select Apply
Your seat count is updated and will be reflected on your next invoice.